top of page

Shipping & Returns

Shipping Policy

Welcome to Bakeryuse.com! Our shipping policy is designed to ensure your orders are delivered safely and efficiently. We use reliable shipping methods and carefully handle packaging to maintain the quality of our products during transit. We aim to provide transparent information about shipping costs and timelines, allowing you to make informed purchase decisions.
Our commitment to exceptional customer service extends to our shipping policy. We prioritize clear communication and reliability to earn your trust and loyalty.

​

International Shipping Policy (Ship from China)

 

Shipment Processing Time

Personalized orders are processed within 3-5 business days, All other orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We only accept a maximum of 40 lbs per order.

  • Standard Shipping: 8-11 business days - $4/2 lbs, plus $22 Handling fees per order 

(Delivery delays can occasionally occur.)​​

​

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Return & Exchange Policy

At Bakeryuse.com, we want you to be completely satisfied with your purchase. If you need to return or exchange a product, we've simplified the process to prioritize your convenience. Our straightforward return & exchange policy is designed to provide you with peace of mind, ensuring that you can shop with confidence.
Our dedication to customer satisfaction drives our return & exchange policy. We are committed to resolving any issues and ensuring a positive experience with our bakery use productions.

​

Returns

  1. Eligibility for Returns

    • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    • Custom-designed items that have been personalized are not eligible for returns unless they arrive damaged or defective.

  2. Return Process

    • Please contact us at info@bakeryuse.com within 7 days of receiving your item to initiate a return. Include your order number, a description of the issue, and photos if applicable.

    • Once your return request is approved, we will provide you with a return address and instructions.

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Refunds

  1. Eligibility for Refunds

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 6 Business days.

  2. Non-Refundable Items

    • Custom-designed items that are personalized.

    • Items not in their original condition, damaged, or missing parts for reasons not due to our error.

    • Items returned more than 30 days after delivery.

 

Damaged or Defective Items

  1. Reporting Issues

    • If you receive a damaged or defective item, please contact us immediately at info@bakeryuse.com with your order number, a description of the issue, and photos.

    • We will review your case and, if approved, will provide a replacement or a refund.

 

Exchanges

  1. Eligibility for Exchanges

    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@bakeryuse.com with your order number and details.​​

bottom of page